Interview with Stefano Gridelli
NetBeez is the first of its kind network-monitoring tool for enterprises that tests and validates the network from an end-user perspective. It enables enterprise organizations to cut costs and reduce downtime by allowing IT to quickly detect, troubleshoot, and repair network issues.
Stefano Gridelli is its co-founder and CEO and believes that NetBeez has an unique approach that relies on distributed monitoring agents that simulate user interactions with the network and its applications, providing real-time outage detection before the users are impacted.
Pittsburgh-based SaaS company, it has developed a real-time, distributed, performance monitoring solution that detects network and application problems before users do.
Check out our exclusive Q&A session with Stefano:
As a network expert, you must find the data Netbeez gathers fascinating. Have you made any unexpected discoveries about networks and how they operate?
One of the interesting things that we found about networks is that often when there are problems with the applications, users complain about network connectivity or application performance, but it is not the network to be at fault. This is why we're having success with network engineer administrators in large enterprise networks, because they have the data that they can use to prove that is it not the network's fault…
Have you used any of the same skills or principals you formerly used to design and maintain networks in order to build and manage the company?
I did use some of the skills or principles formerly used to design and maintain networks in order to launch Netbeez and make it growing. When I was a network engineer I had to design and implement enterprise networks, for example the network of large hospitals or data centers. It is certainly a project that you don’t by yourself: you work with a team of other engineers, network analysts or project managers.
Hi Stefano! First off, how did you decide to make the leap from working as a network engineer to becoming an entrepreneur with Netbeez?
I have always been interested in startups since I was a student in Computer Science when I was a intern for a security startup in Milan and then when I graduated I moved to the US and started working full-time as a network engineer. There I realized that there was a need or a gap in network monitoring, so as a network engineer my responsability was to design, implement and support enterprise networks. I figured out that users were…
Netbeez is currently marketed as a tool for enterprises. Can you see it being used in homes too?
Netbeez is currently marketed as a tool for enterprises but we have seen some users using it also to monitor their parents, grandparents, houses, internet connectivity and provide remote support. For now it is not in the company’s strategy to target consumers but there is definitely room for those type of installations.
Netbeez makes a wider range of network problems communicable, without the need for expert interpretation at either end of the connection. How much productivity does this add for distributed businesses?
NetBeez helps a network of engineers and administrators to be more productive because generally in this engineers’ administrator they have to support many branches or offices and they cannot be in each and every one. (...) They deploy dedicated sensors, which act as a network thermostat, that gives real time information about the status of the network such as wireless, application performance and so on. Clearly there is increasing productivity for this network engineers because…
There’s a huge knowledge gap between the average internet user and internet experts with regards to how the web works. Do companies like Netbeez have a role to play in narrowing that gap?
What we noticed working with our users and customers on Netbeez is that it is often used by the network engineers or network administrators, which are the Netbeez users, to prove to the actual end users that it is not the network itself. Generally 80/90% of the times remote users complain that the network is slow and it is causing these application issues, but often we are able to prove that it is actually not the network to be at fault, it is something else. It could be the client, the browser or maybe the application.