Interview with Sacha Michaud
Founder of several digital businesses and entrepreneur linked to the online sector, Sacha Michaud co-founded Glovo in January 2015.
Glovo is a startup that is transforming the way consumers access local goods, enabling anyone to get nearly any product delivered in under one hour. Its on-demand delivery platform connects customers with local couriers, who purchase and deliver goods from any restaurant or shop in a city.
You can find Glovo's service in the major cities of Spain, France, Italy, Peru, Argentina, Brazil, Bolivia, Portugal and Chile. It claims 250,000 users and 3,000 partners, the platform passed one million orders on last July and it is currently around its 2 millionth order.
Check out our exclusive Q&A session with Sacha:
Your Twitter bio says “I love growing things”. What exactly do you enjoy growing – besides businesses?
I like to make anything grow from an idea to see reality. A company is obviously a good example because you can see how it evolves since when it’s small. There are other things that I enjoy such as real estate: I have restored a few houses and it’s great that when you first go there you have an idea that you get to see realized six months later. It is an extremely exciting and rewarding process!
If you had to give young online entrepreneurs a piece of advice, what would you tell them?
First of all: persistence. You know, a lot of projects won’t end up how they started. You need to be dynamic and the idea you had of the project in the beginning is likely to be very different in how it turns out. Obviously, surround yourself with a great team, not just your co-founder. Having a great idea helps, but without persistence and a good team, it pretty much means nothing.
How did you come up with the idea of founding Glovo, an on-demand local delivery start-up?
At the end of the 2014, I was looking to set up a project in Spain in the field of delivering locals goods. I met Oscar, who came just came back from the US and he saw what was happening there with everything on-demand. Companies like Uber are just getting started and we thought that it was a great idea to launch something that would actually allow anybody to get anything within the city within minutes. We honestly believe that in the future, a service like that could be used by a lot of people. That is where our idea came from and since then, we’ve actually grown significantly...
And what was the first thing you personally ordered via Glovo?
I remember I picked up some keys for my mother, they were at my house and she needed them urgently. A lot of people leave keys around the city and Glovo picks them up to move them from one place to another side of the city.
Did you already try being a ‚Glover’ yourself, meaning that you yourself delivered an order to somebody’s doorstep? How would you describe this experience?
We have already done that, not just ourselves founders, but also a lot of employees because we think it is really important as a team to realize what is going on out there as an experience: with all the difficulties, the good things and how certain customers are super happy with an order that saved their day. It is an amazing experience, I’ve done it when it was raining and could properly understand what the glovers’ efforts are.
With more than 15 years of experience in developing online companies, one could call you a serial entrepreneur. What were the biggest milestones in your career?
I don't really like to be called a serial entrepreneur. I’ve been working and setting up digital businesses for more than 15 years and I started a lot of projects. Some of them have been quite successful, because we were lucky, we had the right timing and we hired the right people. But I also had a few projects that didn’t work out, which is a learning process. I think the important thing is to be really passionate about what we are doing, to enjoy it and to have the ability to choose what project you want to invest your time in.